CS Facilities Service Coordinator

Our client, a leader in facilities management and property services, is seeking a Customer Service /Facilities Service Coordinator to join their team. As a Customer Service /Facilities Service Coordinator, you will be part of the support team managing maintenance requests and ensuring excellent customer interactions. The ideal candidate will have strong communication skills, patience, and a proactive approach which will align successfully in the organization.

Job Title: Customer Service /Facilities Service Coordinator

Location: Remote

Pay Range: $19

Shift: Sunday-Wednesday, 8:00 AM - 6:30 PM Mountain Time

What's the Job?

• Answer inbound customer inquiries via phone and email regarding building maintenance issues
• Create and categorize work orders, determining appropriate trade skills, priority, and location
• Dispatch or redirect service requests to the appropriate technicians or departments
• Track work orders through completion using CMMS and web-based systems
• Communicate updates and follow up with customers to ensure satisfaction

What's Needed?

• High School diploma or equivalent
• Experience in a maintenance or facilities environment preferred
• Fluent in English, with excellent verbal and written communication skills
• Proficient with Office 365, Excel, and CMMS/web-based management systems
• Ability to work remotely with a reliable high-speed internet connection and a distraction-free workspace

What's in it for me?

• Remote work with flexible scheduling
• Four-day workweek promoting work-life balance
• Equipment provided to support your remote work environment
• Potential for permanent employment conversion
• Opportunity to develop skills in facilities management and customer service

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.