Customer Service Representative (Logistics)

Our client, a leading logistics and distribution organization, is seeking a Customer Service Representative (Logistics) to join their team. As a Customer Service Representative (Logistics), you will be part of the Customer Support Department supporting the warehouse and distribution operations. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: Customer Service Representative (Logistics)

Location: Milwaukee (Southeast side) 

Pay Range: $21-$22

Shift: Monday to Friday, 8:00 am to 4:30 pm

What's the Job?

• Assist customers with orders and make any necessary changes to ensure satisfaction
• Verify deliveries against anticipated schedules for accuracy
• Utilize and understand the inventory management system called WORCS
• Resolve customer challenges by implementing appropriate changes
• Coordinate with relevant departments to investigate unresolved issues

What's Needed?

• High School Diploma or equivalent
• At least 2 years of experience in customer service
• Strong math skills and computer proficiency (Word, Excel, Email)
• Excellent communication and phone skills
• Ability to work efficiently in a fast-paced environment and be a dependable team player

What's in it for me?

• Opportunity to work in a dynamic and supportive environment
• Gain experience in logistics and warehouse operations
• Develop valuable customer service skills
• Potential for career growth within the organization
• Work with a dedicated team committed to excellence

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.