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If you’re passionate about patient care and thrive in a fast-paced healthcare environment, this is your opportunity to make a meaningful impact every day. In this role, you’ll be on the front lines of patient interaction, providing compassionate service, collecting high-quality specimens, and supporting critical diagnostic testing that helps guide life-changing medical decisions.
Location: Colorado Springs, CO
Pay Rate: $23.20 - $24.90 per hour (based on experience)
Employment Type: Contingent with potential pathway for hire
Schedule: Monday through Friday, 7:30am - 4:30pm (1-hour lunch)
Why This Role Matters
As a Patient Services Representative II, you will play a critical role in the patient experience by ensuring accurate specimen collection and processing while delivering exceptional customer service. Your work directly supports timely diagnostic testing and helps healthcare providers make informed decisions about patient care.
What You'll Do
- Perform venipuncture, capillary, pediatric, geriatric, forensic, and clinical specimen collections
- Process and prepare specimens for laboratory testing following established procedures
- Verify patient identification and ensure accurate specimen labeling and documentation
- Maintain patient records while adhering to confidentiality and quality standards
- Provide a professional, compassionate, and welcoming experience for patients
- Travel to patient service centers and physician offices as needed to support business demands
- Maintain a safe, organized, and efficient work environment
- A current, up-to-date resume
- Ability to meet compliance requirements
- High school diploma or equivalent required
- 1-3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections
- Minimum of 2 years of Patient Service Center experience preferred
- Medical Assistant, Paramedic, or other medical training preferred
- Phlebotomy certification preferred
- Strong specimen processing, documentation, and data entry skills
- Excellent customer service skills and the ability to work independently with minimal supervision
- Reliable transportation and flexibility to travel between locations as needed
- Ability to manage multiple priorities in a fast-paced environment
- Must be eligible and provide proof of eligibility to work in the US
- Competitive pay based on experience
- Consistent daytime schedule with a one-hour lunch break
- Opportunity to work with diverse patient populations and healthcare settings
- Expand your phlebotomy and specimen processing expertise
- Supportive team environment focused on quality patient care
- Potential pathway to long-term employment opportunities
Upon completion of waiting period associates are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions
Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.
In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.