If you’re passionate about patient care and thrive in a fast-paced healthcare environment, this is your opportunity to make a meaningful impact every day. In this role, you’ll be on the front lines of patient interaction, providing compassionate service, collecting high-quality specimens, and supporting critical diagnostic testing that helps guide important healthcare decisions.

Location: Elgin, IL

Pay Rate: $22.35 - $23.95 per hour (based on experience)

Employment Type: Contingent with potential pathway for hire

Schedule: Monday - Thursday, 3:00 PM - 7:30 PM; rotating Fridays and Saturdays, 8:00 AM - 5:00 PM

Why This Role Matters

As a Patient Services Representative II, you'll play a critical role in delivering exceptional patient care while ensuring the accurate collection and handling of specimens for diagnostic testing. Your technical expertise, attention to detail, and ability to build trust with patients help support quality healthcare outcomes every day.

What You'll Do

Perform venipuncture, capillary collections, and specimen processing for patients of all ages, including pediatric and geriatric populations
Accurately collect, label, verify, and prepare specimens for laboratory testing
Verify patient identification and demographic information while maintaining required documentation
Explain collection procedures and create a comfortable, professional experience for patients
Perform clinical and forensic specimen collection and processing following established procedures
Maintain a safe, organized, and professional work environment
Travel to and provide coverage at multiple patient service centers and office locations as needed
Complete administrative tasks including recordkeeping and data entry with a high degree of accuracy

What We're Looking For

A current, up-to-date resume
High school diploma or equivalent required
1-3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections
Previous Patient Service Center experience preferred
Medical Assistant or Paramedic training preferred
Phlebotomy certification preferred
Strong customer service experience in a healthcare, retail, or service environment preferred
Keyboarding and data entry experience
Ability to work independently with minimal supervision
Strong organizational skills with the ability to manage multiple priorities in a high-volume environment
Reliable transportation and flexibility to travel between locations as needed
Availability to work weekends, holidays, overtime, and varying schedules based on business needs
Ability to meet compliance requirements
Must be eligible and provide proof of eligibility to work in the US

What's In It For You

Competitive pay based on experience
Opportunity to work with a respected healthcare organization
Gain valuable experience in a fast-paced patient services environment
Variety in your workday through exposure to multiple patient care settings
Ongoing training and professional development opportunities
Potential pathway to long-term employment

Benefits for Manpower Associates (Upon Eligibility)

Upon completion of waiting period associates are eligible for:

Medical and Prescription Drug Plans
Dental Plan
Supplemental Life Insurance
Short Term Disability Insurance
401(k)

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Medical Lab Assistant

Phlebotomist II

Phlebotomist II

Phlebotomist II