In an era where everyone’s focused on tech skills, too many of us are forgetting about the importance of what we call “soft skills”—talents that can’t be easily taught, such as communication and problem-solving. Recruiters know that sharpening soft skills is crucial for job seekers in any industry because these skills significantly influence how individuals interact, collaborate, and thrive in professional environments.
Recruiter Advice
Here’s what some of our recruiters have to say about the importance of soft skills.
“If you are a problem solver, good working with other team members, or good at communicating with others at work, a lot of employers want to know you are a fit for their team.” – Senior Recruiter
“I can't stress enough the importance of teamwork, communication and leadership. I always encourage my associates to treat others the way they want to be treated. Once these skills are addressed, adapting to change becomes easier as a whole, as they help each other learn and grow.” – Onsite Supervisor
“Soft skills are very important, especially communication. There are many types of communication: verbal, nonverbal, written and listening are a few. By using clear and concise communication, you will build stronger relationships, trust, teamwork and even personal growth.” – Talent Agent
“Soft skills are incredibly important, especially to candidates that do not have much work history. Those soft skills will help identify them as a good candidate for a position.” – Recruiter
Enhancing Soft Skills
While these types of skills aren’t part of a routine education, they can definitely be learned. Here’s how.
Online Courses or Workshops
Platforms like Coursera, LinkedIn Learning, and Udemy offer courses on communication, emotional intelligence, leadership, conflict resolution and time management. If you’re a Manpower associate, you’re in luck because you have access to the full MyPath program of upskilling, education, assessments and career guidance. It’s all available at no charge to eligible associates. Take a look at some of our success stories!
Active Listening
You can practice this skill in everyday conversations to build empathy and attentiveness.
- Focus fully on the speaker
- Avoid interrupting
- Reflect back what you hear to confirm understanding
Feedback
Ask colleagues, mentors, or friends for honest feedback on how you communicate, collaborate, or handle stress. Use their insights to identify areas for growth.
Groups or Clubs
Participating in networking groups, social groups or volunteer organizations will give you practice in organizing and communicating your thoughts.
Role-Play Scenarios
Practice job interviews, difficult conversations, or team meetings with a friend or coach. This builds confidence and helps you refine your tone, body language, and responses.
Nail Your Next Interview
Soft skills are one of the first things a potential employer will evaluate in a remote or in-person interview. Skills like confidence, professionalism, and interpersonal warmth can leave a lasting impression and often influence hiring decisions more than technical skills alone. Make sure you’re prepared to showcase these strengths in your next in-person interview!
