Customer Service

Our client, a leading organization in community outreach and health services, is seeking a CSR1-Outreach to join their team. As a CSR1-Outreach, you will be part of the Community Support Department supporting health care enrollment and beneficiary engagement initiatives. The ideal candidate will demonstrate excellent communication skills, cultural competence, and a proactive attitude, which will align successfully in the organization.

Job Title: Customer Service 

Location: Hesperia CA

Pay Range: $20.00 per hour 

Shift: Monday to Friday, 8am to 5pm PST

What's the Job?

• Conduct face-to-face outreach and enrollment broker services to beneficiaries in group and individual settings.
• Present Managed Care Options to beneficiaries and assist them in utilizing their health care plans effectively.
• Assist beneficiaries with the enrollment and disenrollment processes, ensuring accuracy and compliance.
• Support other Enrollment Service Representatives with daily operational tasks and client interactions.
• Participate in community events and health fairs to promote program awareness and engagement.

What's Needed?

• High School diploma, GED, or equivalent certification.
• Fluency in English and Spanish, with strong reading and writing skills in both languages.
• Computer literacy with proficiency in MS Office (Excel, Word, PowerPoint) and ability to learn new software quickly.
• Valid California driver’s license and proof of insurance, with the ability to travel locally as needed.
• Excellent organizational, interpersonal, and communication skills, with the ability to work in a fast-paced environment.

What's in it for me?

• Opportunity to make a meaningful impact in community health and well-being.
• Work in a supportive and inclusive environment that values diversity.
• Gain valuable experience in health care outreach and client service.
• Collaborate with a dedicated team committed to service excellence.
• Potential for future growth and development within the organization.

Upon completion of waiting period, associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.