Early Stage Collector I

Our client, a leading organization in the financial services industry, is seeking an Early Stage Collector I to join their team. As an Early Stage Collector I, you will be part of the Collections Department supporting the Loan Servicing team. The ideal candidate will have strong communication skills, a proactive approach, and a customer-focused mindset which will align successfully in the organization.

Job Title: Early Stage Collector I

Location: Boise, ID

Pay Range: $18 an hour

What's the Job?

• Initiate outbound and receive inbound calls from borrowers regarding overdue payments
• Negotiate payment arrangements to help borrowers avoid mortgage delinquency
• Follow up with borrowers on returned payments and maintain high-quality customer interactions
• Review accounts for home retention programs based on loan types
• Educate borrowers on delinquency timelines and collection efforts to promote positive outcomes

What's Needed?

• Strong verbal communication skills
• Excellent organizational and critical thinking abilities
• Initiative and a sense of urgency in managing tasks
• Ability to handle multiple tasks and meet deadlines with attention to detail
• One to Three years’ experience in loan servicing or collections, or related fields

What's in it for me?

• Opportunities for personal development through training and cross-training
• Engagement in a collaborative and supportive work environment
• Participation in a mission-driven organization focused on customer success
• Potential for career growth within the organization
• Work in a dynamic setting that values diversity and inclusion

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.