Operations Administrator

Job Title: Administrative Assistant
Location: West Deptford, NJ
Pay Range: $18 - $20 hr
Shift: Monday through Friday, 8:00 AM to 4:30 PM (30-minute lunch)

Our client, a leading manufacturing organization, is seeking an Operations Administrator to join their team. This is a full-time career opportunity for an individual looking to grow within a dynamic manufacturing environment.

This role is a blend of operational support and administrative responsibilities. Candidates must have prior experience working in a manufacturing office environment, as understanding the pace, terminology, and operational requirements of manufacturing is essential for success.

Important Candidate Requirements

• Experience working in a manufacturing office setting is required
• Strong customer service and administrative background
• Comfortable managing a high volume of incoming calls
• Highly organized with strong attention to detail
• Looking for a long-term career opportunity
• Ability to support both office administration and operational functions

Position Summary

Initially, this role will focus heavily on answering phones, managing customer inquiries, and providing exceptional customer service. Over time, the position will expand into a broader Operations Administrator role supporting multiple areas of the business.

Key Responsibilities

Operations & Administrative Support

• Manage daily office operations, correspondence, filing, and administrative support
• Serve as the primary point of contact for incoming calls and customer inquiries
• Support internal teams and external customers with professionalism and urgency
• Prepare customer statements and customer-facing documentation
• Draft and distribute emails, memos, reports, and communications
• Maintain electronic and physical filing systems
• Process incoming and outgoing mail, UPS, and FedEx shipments
• Print production orders, pallet labels, and door labels
• Log fire tags and maintain required documentation
• Coordinate customer sample shipments
• Process proof of delivery (POD) paperwork and maintain records

Operational Improvement & Team Support

• Identify opportunities to improve administrative and operational workflows
• Assist leadership with developing and implementing SOPs
• Support cross-functional communication and operational efficiency initiatives

Work Environment

This position follows a business casual dress code within a professional office setting. Employees must maintain a neat, clean appearance and adhere to safety requirements when entering production areas, including wearing required protective equipment when necessary.

Growth Opportunity

This position is designed to evolve from a customer-service-focused role into a more comprehensive Operations Administrator position with increasing responsibility and exposure to various business functions.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.