System Administrator I

System Administrator I
Job Type: Contract to hire
Location: Horn Lake, MS
Pay Range: $27.24/hour

JOB OVERVIEW

We are seeking a proactive and detail-oriented professional to support critical digital systems in a dynamic on-site environment. This role plays a key part in ensuring technology runs efficiently by connecting end users with remote experts and resolving technical challenges in real time. Ideal for someone who enjoys hands-on IT support, collaboration, and continuous improvement, this position offers the opportunity to make a meaningful impact on operations, safety, and productivity.

WHAT’S THE JOB?

• Serve as the primary on-site contact for digital systems support
• Diagnose and resolve technical issues directly with end users
• Collaborate with remote subject matter experts to troubleshoot problems
• Submit, track, and manage IT trouble tickets
• Initiate remote troubleshooting sessions, including capturing and sharing photos/screenshots
• Support setup, configuration, and deployment of computers and peripheral devices
• Assist with ordering, installing, and maintaining IT hardware and infrastructure
• Maintain physical inventory of IT equipment, including printers and network systems
• Troubleshoot WiFi and fiber network issues and manage related tickets
• Assist with barcode scanners and Zebra printer troubleshooting and programming
• Coordinate with external support teams (HP helpdesk, FedEx tech support)
• Manage ticketing systems such as Oracle RACES and Maximo
• Program badges and manage access control systems (SSO lists)
• Support site security system updates and basic programming adjustments
• Maintain and troubleshoot conference room technology
• Work in a warehouse environment using PPE as required
• Operate equipment (e.g., scissor lift) when needed to support network diagnostics
• Identify and support technology improvements for safety, quality, delivery, and cost

WHAT’S NEEDED?

• High School Diploma or GED required
• Experience supporting IT systems, hardware, and end users in a hands-on environment
• Familiarity with network troubleshooting (WiFi, fiber)
• Knowledge of PC setup, configuration, and deployment
• Exposure to printers, barcode scanners, and related technologies
• Experience with ticketing systems and incident management processes
• Ability to collaborate with remote technical teams and subject matter experts
• Strong problem-solving and troubleshooting skills
• Excellent communication and organizational abilities
• Comfort working in a warehouse or industrial setting

WHAT’S IN IT FOR ME?

• Opportunity to grow your technical skillset in a high-impact environment
• Hands-on experience with a wide range of IT systems and technologies
• Collaborative team environment with exposure to industry experts
• Ability to contribute directly to operational improvements and innovation
• Competitive hourly compensation with a consistent schedule

BENEFITS

Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay

APPLY NOW

Ready to take the next step in your IT career? 🚀 Apply today and become a key player supporting mission-critical systems in an innovative and fast-paced environment.

ABOUT MANPOWERGROUP

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.