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Our client, a leader in the insurance and claims management industry, is seeking a Call Center Rep to join their team. As a Call Center Rep, you will be part of the customer service department supporting inbound claims calls. The ideal candidate will demonstrate excellent communication skills, patience, and a proactive attitude, which will align successfully in the organization.
Job Title: Call Center Rep
Location: Memphis, TN
Pay Range: $13
Shift: First shift 7am-4:30pm, Second shift 4pm-1am
What's the Job?
- Handle inbound calls related to claims processing and customer inquiries
- Provide accurate information and assistance to callers in a professional manner
- Document call details and update customer records appropriately
- Follow established procedures to ensure compliance and quality standards
- Collaborate with team members to resolve complex issues efficiently
What's Needed?
- Call center experience required
- Update resume reflecting call center experience
- Ability to communicate clearly and effectively
- Strong problem-solving skills and attention to detail
- Ability to work in a fast-paced environment
- Drug test (Oral - 6 Panel) and background checks (Enhanced and Criminal - Local)
What's in it for me?
- Opportunity to gain experience in a dynamic industry
- Supportive team environment
- Potential for future growth and development
- Stable employment with a reputable organization
- Comprehensive onboarding and training
Upon completion of waiting period associates are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.
Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.
In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.