Customer Service - Logistics

Our client, Logistics and Transportation is seeking a CWR-Specialist, Logistics to join their team. As a CWR-Specialist, Logistics, you will be part of the Operations team supporting daily logistics execution. The ideal candidate will have strong attention to detail, clear communication skills, and a proactive problem-solving mindset which will align successfully in the organization.

Job Title: CWR-Specialist, Logistics

Location: Suffolk, VA

Pay Range: $19.00

Shift: Monday-Saturday 5:00 am- 1:30 pm

What's the Job?

• Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system
• Update account managers on problem loads and document actions taken; update receivers and customers on load status
• Monitor daily pick-ups and deliveries, verifying loads arrive on time and in good condition
• Take check calls from drivers, ensuring loads will deliver on time; validate all load data prior to marking loads delivered for accounting purposes
• Investigate product overages, shortages, and damages, and complete the appropriate documentation

What's Needed?

• 1 year of logistics experience
• General knowledge of the transportation industry
• Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form
• Experience writing routine reports and correspondence (preferred)
• High school diploma or equivalent (preferred)

What's in it for me?

• Work in a logistics role where your accuracy directly impacts on-time delivery and customer communication
• Build confidence by coordinating dispatch, routing, and traffic details in a fast-paced environment
• Strengthen your documentation and problem-resolution skills through real-world load investigations
• Contribute to smoother operations by scheduling delivery appointments and providing clear routing directions
• Join a team that values follow-through, accountability, and consistent load validation

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.