Remote CSR

Our client, a leading organization in customer support services, is seeking a dedicated Remote CSR to join their team. As a Remote CSR, you will be part of the Project Support Team supporting customer engagement and satisfaction. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work independently while being a team player, which will align successfully in the organization.

Job Title: Remote CSR

Location: La Vernia, TX

Pay Range: $21

Shift: 8 am PST to 5 pm PST, Monday through Friday

What's the Job?

• Provide courteous, professional, and timely responses to customer inquiries via telephone and written correspondence
• Identify and address all customer questions and concerns effectively
• Thoroughly research and understand all aspects of customer requests to ensure accurate assistance
• Ensure that all oral and written communication content meets the needs of the target audience
• Work closely with the Project Support Team to deliver exceptional customer service

What's Needed?

• Excellent communication skills in English, both verbal and written
• Strong conversational skills and ability to work independently
• High attention to detail and organizational skills
• Ability to succeed in a fast-paced call center environment
• High School Diploma or GED required; college degree preferred

What's in it for me?

• Opportunity to work in a dynamic and supportive environment
• Work from the comfort of your own quiet workspace with reliable internet access
• Gain valuable experience in customer service and support
• Be part of a team that values diversity and inclusion
• Competitive pay rate and consistent work schedule

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.