Program Manager, City & Customer Launches

Our client, a leading organization in program execution and operational launches, is seeking a Program Manager to join their team. As a Program Manager, you will be part of the Program Management Office (PMO) supporting City & Customer Launches. The ideal candidate will have strong organizational ownership, clear and concise communication, and the drive to keep complex workstreams moving—so technical program managers can focus on the hardest problems without gaps in status, readiness, or follow-through.

Job Title: Program Manager, City & Customer Launches

Location: Foster City, CA

Pay Range: $73-$78/hour + Benefits

What's the Job?

• Own documentation, including playbooks, and maintain the master tracker and readiness trackers across active city launches and customer milestone programs—keeping status, owners, and dates current.
• Run the logistics and follow-through for recurring cadence (Working Group and cross-functional status syncs), including agendas, notes, action items, and close-out.
• Chase down open action items and risks across Engineering, Operations, Policy, and Legal, and flag anything slipping before it becomes a blocker.
• Build and maintain reporting materials (status decks, dashboards) that provide the team and leadership a clear view of program health.
• Support new city activation and customer-facing capability rollouts with day-to-day coordination across workstreams.

What's Needed?

• 8-10 years of program or project management experience, ideally supporting multi-team launches or operational programs.
• Strong organizational skills with the ability to own trackers, action items, and meeting cadences across multiple concurrent workstreams.
• Excellent written and verbal communication, including the ability to synthesize status clearly for both working teams and leadership.
• Proficiency with project tracking tools such as Jira, Smartsheet, Google Sheets, or similar.
• Bachelor's degree or equivalent experience.

What's in it for me?

• Direct impact on the success of city launches and customer milestone programs through disciplined program execution.
• A role centered on clarity and follow-through—helping prevent readiness gaps and keeping work moving.
• Visibility with leadership through structured reporting materials like status decks and dashboards.
• Cross-functional collaboration across Engineering, Operations, Policy, and Legal to proactively manage risks.
• The opportunity to strengthen playbooks and documentation that scale launch execution across programs.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.