Logistics Customer Service Rep

Our client, a west side manufacturer, is seeking a dedicated Logistics Customer Service Rep to join their team. As a Logistics CSR, you will be an integral part of the International Logistics team supporting operational efficiency and seamless import processes. The ideal candidate will demonstrate strong attention to detail, excellent communication skills, and a proactive approach to problem-solving, which will align successfully within the organization.

Job Title: Logistics Customer Service Rep

Location: Cleveland, OH

Pay Range: $18-$19/hour

Shift: 7:30am-4pm (Seasonal)

What's the Job?

• Assist in completing daily logistics tasks to support import shipments from overseas vendors.
• Collaborate with team members to ensure timely processing of shipments and documentation.
• Monitor emails and incoming documents to maintain response efficiency.
• Update tracking reports to ensure accuracy and completeness of duties.
• Communicate with international vendors to confirm pricing, quantities, and shipping details.

What's Needed?

• Desire to work a seasonal position
• Proficiency in Excel, Outlook, and Word; comfortable with data entry and filtering information.
• Excellent and accurate typing skills with strong written and spoken communication abilities.
• Understanding of logistics systems, preferably SL10 System, is helpful.
• Attention to detail, analytical thinking, and problem-solving skills.

What's in it for me?

• Opportunity to support a dynamic international logistics team.
• In-office position with a structured work environment.
• Seasonal employment through October/November, depending on the season's progress.
• Engage in meaningful work that contributes to global supply chain operations.
• Develop skills in logistics and supply chain management in a collaborative setting.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.