Onsite Solutions Specialist

Our client, an onsite solutions and customer service organization, is seeking a Onsite Solutions Specialist to join their team. As a Onsite Solutions Specialist, you will be part of the Point Solutions team supporting strategic customer facilities. The ideal candidate will have strong customer service focus, clear communication skills, and a proactive problem-solving mindset which will align successfully in the organization.

Job Title: Onsite Solutions Specialist

Location: Shippensburg, Pennsylvania, United States

Pay Range: $22

Shift: 6:15am-4:45pm 
This is a seasonal assignment expected to run through the end of December, with the possibility of an extension based on business needs and performance.

What's the Job?

• Provide excellent customer service to support order placement, quoting, sourcing, and identification, including collection and logging of available cost savings statistics.
• Manage Point Solutions, which may include Vendor Managed Inventory, Vending, or Storeroom management programs, including ordering, product put away, and optimization.
• Determine optimal sourcing strategies for key customer projects by collaborating with the Category Team to support companies mission to drive savings and improve the customer’s shop floor.
• Participate in customer plant and/or production meetings, strategic initiative projects, and Lean/Six Sigma events.
• Resolve on-site product and service issues by providing sales-related solutions using common and alternative sources of information, and communicate customer concerns to management for effective resolution.

What's Needed?

• Demonstrated ability to deliver excellent customer service and support long-term customer satisfaction.
• Experience or comfort managing inventory-related programs such as VMI, vending, or storeroom operations, including ordering and optimization.
• Strong communication and collaboration skills to work with account teams, associates, strategic suppliers, and vendors.
• Ability to source products, request quotes, expedite orders, and coordinate product training with vendors.
• Ability to participate in special projects and perform additional duties as required while maintaining MSC standards and culture.

What's in it for me?

• Opportunity to support a strategic customer facility and make a visible impact through service, sourcing, and cost-savings reporting.
• Hands-on responsibility for MSC ControlPoint Solutions, helping drive value through effective inventory and program management.
• Engagement with customer meetings and continuous improvement initiatives such as Lean/Six Sigma events.
• Collaboration with internal teams and external vendors to solve issues and keep projects moving.
• A role centered on unity of purpose and fostering the MSC culture across the department and company.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.