Remote Sr. CSR

Our client, a leader in customer support services, is seeking a Remote Sr. CSR to join their team. As a Remote Sr. CSR, you will be an essential part of the customer service department supporting high-volume call center operations. The ideal candidate will demonstrate excellent communication skills, attention to detail, and a proactive attitude, which will align successfully in the organization.

Job Title: Remote Sr. CSR

Location: Remote

Pay Range: $21

Shift: 9AM EST to 8PM EST (8-hour shifts)

What's the Job?

• Provide exceptional customer service support via phone and written communication
• Assist customers with inquiries, issues, and product information
• Maintain accurate records of customer interactions and transactions
• Follow established procedures to resolve customer concerns efficiently
• Collaborate with team members to ensure high-quality service delivery

What's Needed?

• Perfect English skills, both written and spoken
• Attention to detail and strong organizational skills
• Ability to work flexible hours within the specified shift window
• Legal knowledge and call center experience for handling high volume calls is a plus
• Spanish language skills are a bonus but not required

What's in it for me?

• Competitive hourly pay of $21.00
• Opportunity to work remotely from anywhere in the U.S.
• Contract-to-permanent employment pathway
• Gain valuable experience in a dynamic customer service environment
• Be part of a supportive and inclusive team culture

Upon completion of waiting period, associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.