Readiness and Response Operator 2

Our client, Autonomous Transportation & Fleet Operations is seeking a Readiness and Response Operator 2 to join their team. As a Readiness and Response Operator 2, you will be part of the Service Operations department supporting the Service Fleet. The ideal candidate will have a customer-first mindset, strong technical aptitude, and the composure to act safely and professionally during high-pressure on-road situations, which will align successfully in the organization.

Job Title: Readiness and Response Operator 2

Location: Dallas, TX

Pay Range: $29

What's the Job?

• Execute high-precision daily pre-service and post-service checks for the autonomous Robotaxi fleet, including mechanical inspections, sensor verification, and required data-processing steps to support mission availability.
• Serve as a primary responder for in-field vehicle recovery and repositioning on public roads, coordinating safe extractions, documenting incidents in real-time, and supporting vehicle loading/unloading during recovery scenarios.
• Operate autonomous vehicles using remote input devices when required to facilitate recovery, repositioning, or movement through complex environments.
• Provide professional, empathetic rider support during recovery events, ensuring safe vehicle entry/exit and offering light concierge assistance at PUDO (Pick-Up/Drop-Off) sites.
• Use terminal commands and internal GUIs to troubleshoot system blockers, power cycle hardware, or flash vehicle firmware to return vehicles to an operational state; maintain fleet uptime through detailing, charging-cycle management, and infrastructure upkeep.

What's Needed?

• Safety-first mindset with strict adherence to all safety protocols and consistent use of required PPE.
• Ability to pass a background check, MVR (Motor Vehicle Record) check, and drug screen, and comply with the Substance Abuse Policy.
• 2-4 years of work experience in a fast-paced environment that blends logistics with customer service (examples include hospitality, aviation ground ops, emergency response, or fleet management).
• Comfort using terminal commands, mobile devices, laptops, and remote operation interfaces (Rovebot) to manage vehicle states and report anomalies.
• Valid driver’s license with a clean/excellent driving record; ability to lift up to 50 pounds and perform physical tasks such as standing, walking, pushing, pulling, squatting, bending, and reaching during shifts in both workshop and public road environments.

What's in it for me?

• Opportunity to be a critical guardian of the passenger experience and fleet uptime through hands-on readiness and recovery work.
• Role variety that blends field response, remote vehicle operation, and technical troubleshooting to keep the mission moving.
• Cross-functional exposure, with the ability to support the Test Fleet as needed while primarily focusing on the Service Fleet.
• Structured readiness and quality responsibilities, including vehicle detailing, charging-cycle management, and consumables/inventory tracking.
• A team environment where calm professionalism and customer-first urgency matter during unexpected disruptions.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.