Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

USA_390229

Location

Akron

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Cleveland, OH - West/Cleveland, OH - South - (USA) 25239 Country Club Blvd. OH North Olmsted , OH - 44070 Phone : 440-801-1623

ContactNumber

440-801-1623

Job Description

- Customer Service Representative
- Do you enjoy satisfying your customers? Are you looking for a day shift position?- Monday through Friday 8AM to 5PM

- What is the Job?
- As a customer service agent you will play an integral role in the different purchases people make across the US every day
work alongside peers and colleagues to help bring customer satisfaction to all consumers
communicate with customers via telephone, email and chat
- Investigate customer complaints, initiate returns or allowances through use of the quality reporting system.
- Responsible for building estimates for all customer items meeting machine capabilities, shipping terms, etc.
- Active involvement in all ISO audits as related to the customer service dept and its duties
- Perform other duties and responsibilities as assigned

- What this role offers you:

- Competitive wages at $14.00per hour
- Temporary to permanent opportunity
- Access to tools, paid education and more, allowing you to advance in the workplace

- What do you bring to the role?

- With your customer service experience in retail, hospitality or call center, you make customers feel at ease and comfortable
- Strong interpersonal and communication skills help you to understand what customers really want
- Multi-tasking and communicating with multiple customers while using your strong computer skills is no problem for you - you like fast-paced and busy environments.

- Interested and excited about this career opportunity please contact Tracie Waterman at 216-447-9999

- We love referrals so please share this job opportunity with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath