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Bilingual Customer Service Representative

Industry

Financial Services

Advert ID

CAN_391685

Location

Halifax

Job Type

Permanent

Hours

Full-Time

Salary Range

Up to CAD37700 per year

No. of Openings

1

Branch Information

Halifax, NS - (CAN) 1718 Argyle Street Suite 230 NS Halifax , NS - B3J 3N6 Phone : 902-422-1373

ContactNumber

902-422-1373

Job Description

Manpower has a new, exciting and rewarding opportunity. We are currently recruiting for 5 full-time permanent Bilingual Customer Service Representatives for our client in Halifax, NS. If you are fluent in both English and French, have previous customer service skills and are interested in the financial industry, this is your opportunity to get your foot in the door with a large financial institution. The successful candidate would have strong technical skills, the ability to provide superior customer service and have an efficient solution-driven mindset.



The Bilingual Customer Service Representative responsible for managing and developing mutually beneficial banking relationships with customers; thereby meeting specific goals and contributing to the client's growth by providing service via the telephone to the Banks customer base. This includes contributing to the growth of a profitable business by handling inbound calls, cross-selling and retention activities. The Bilingual Customer Service Representative acts as an expert source of knowledge for customers on a variety of business needs.



The successful candidate would be responsible to:

-Develop and maintain banking relationships with customers and foster overall customer satisfaction through the effective use of the Customer Experience Model

-Assist in and contribute to the development and growth of profitable business across the protection, credit, investment and day-to-day banking product and services lines

-Maintain strict adherence to Bank Guidelines for Business Conduct and security procedures



Skills that the successful candidate would encompass:

-Candidate must be fluent in French and English

-Previous customer service background and experience

-Clear and concise verbal and written communication skills

-Superior phone etiquette

-Working knowledge of PC user programs



This is a very exciting opportunity for you to grow with a large company and establish your career. Wow! Where will you go from here? This is full-time permanent role with a starting salary of $37,700 annually!



Manpower offers associates valuable work experience, opportunities for training & development, and professional advice. Manpower also has great perks for associates including discounts on hotels, home & auto insurance, apparel, and much more!



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.



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