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Great Opportunity for Supply Chain Analyst


Logistics Distribution and Supply Chain

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Branch Information

Stamford, CT - (USA) 300 Main Street Suite 5D CT Stamford , CT - 06901 Phone : 203-363-7871



Job Description

Big Consumer Products Company in Shelton CT is looking for a talented Deduction Analyst to join their Supply Chain team.

I. Position Summary

This position will ensure the financial integrity of all deduction-related transactions. Major responsibilities include root cause analysis, validation, resolution and reporting of all customer deductions as well as the processing of all refusal orders. Focus is on accurate and timely resolution of all deductions taken within 90 days.

Il. Position Responsibilities (Expected Work)

*Identify and resolve all types of deductions in a timely and efficient manner with a clear understanding of impact to Sales, the balance sheet and the P&L. Ensure accurate and efficient recording and reporting of all open and resolved deductions.

*Provide decision support and financial insight to all 3rd parties in a timely manner.

*Research and validate Logistic post audit deductions.

*Work strategically with Customer Support on process changes designed to minimize deduction issues and improve invoice accuracy.

*Complete trend analysis for root cause to identify cash flow opportunities and implement corrective actions.

* Assist Customer Development, Customer Support, and Transportation in validating, determining non-compliance and root cause issues. Pursue collection of invalid items.

*Authorize and process refusal orders, ensuring all refusals are processed timely and accurately, in accordance with Unilever policy.

*Participate on Customer Care Teams (CCT's) to provide financial insight on process gaps, opportunities and specifically how deductions impact cash flow.

*Timely and accurate resolution of all cash on account and credits.

Ill. Challenges

*Handle large volume of claims effectively and in a timely manner. Key deliverable is to resolve all claims within 90 days.

*Strategically influence Customer Development to resolve promotional related deductions in a timely manner

*Gain support of other departments within Unilever to understand root cause and prevent the issues from reoccurring.

*Continually identify process improvements to prevent deductions and influence CSAs to implement. Provide insights to Deduction Team Leads for process improvements and training delivery.

*Work with third parties to resolve all returns, reclamation, collectible and coupon deductions. Third parties are not co-located with Customer Receivables.

*Manage through the differing priorities across departments impacted by or impacting deduction activity.

IV. Scope

*Average monthly open balance of $80-90 million with a continuous goal of $85 million. Deduction balance has significant impact to charge on working balance (7% per annum)

*Resolve all deductions taken - over $800 million taken per year.

*Work with other analysts to manage all deductions within Customer Receivables.

*Complete understanding of the returns process.

*Linkages to Finance, Customer Support, Warehousing, Transportation, Customer Development, Revenue, Sales Operations

V. Skills & Competencies

Education & Training:

Bachelor's Degree required or 1 to 3 years work experience in a related field

Required Competencies and Skills:

Working knowledge of Accounting

Excellent communication skills

Accuracy and attention to detail

Written and Oral Communication Skills necessary

Software skills:

Microsoft Office and Outlook. SAP experience required