Mortgage Call Centre Representative

Industry

Call Center and Customer Service

Advert ID

CAN_403723

Location

Toronto

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD22.40/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON - M2N 6K1 Phone : 877-876-7331

ContactNumber

877-876-7331

Job Description

Banking Customer Service Representative



Calling all Mortgage Call Centre professionals - we have an opportunity for you in Toronto to represent one of Canada's Big 5 Banks!



In this 1 year contract opportunity you will be part of the Legal and Mortgage team - working Monday to Friday 8:30 am to 5:00 pm.



As a Call Centre Customer Service Professional you will:

* Investigate and facilitate of complex client resolutions regarding real estate secured lending and complex mortgage situations

* Prepare mortgage / legal documents

* Serve clients as required- adhere to Service Level Agreements and internal services and delivery standards

* Support and contribute to a work environment that promotes Legendary customer service, quality, innovation and teamwork



The qualified candidate will possess:

* Banking Mortgage and Legal/Real Estate secured lending experience

* Excellent written and verbal communication skills

* Good Judgment with excellent organizational, analytical and problem solving skills

* Proven ability to work effectively with teams and individually

* University Degree

* Advanced knowledge of Microsoft Office (PowerPoint, Excel)

* Knowledge of Legislated Products



Apply today!



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.