Customer Service Representatives (Spanish Speaking)

Industry

Call Center and Customer Service

Advert ID

CAN_422388

Location

Winnipeg

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Winnipeg, MB - (CAN) 400 St. Mary Ave. Suite 105 MB Winnipeg , MB - R3C 4K5 Phone : 204-949-7800

ContactNumber

204-949-7800

Job Description

Our Client is the nation's leading mobility enhancement company providing mobile rentals in over 1500 locations throughout North America. Our mission is to provide mobility services for traveling customers worldwide.



Manpower has openings for upcoming Spanish Customer Service Representatives for Temporary to Permanent employment for July 2018 and August 2018



What's in it for you?



* Full time hours

* Minimum of Guaranteed 37.5 to 40 HRS/weekly

* Shifts 3:00PM to 11:00PM Monday to Friday

* Saturday and Sunday work twice a month and could of set the weekend

* Temporary to Permanent Job

* Pay Rate: $12 with Shift Premiums depending on the Shifts you will be scheduled

* Option to take free college courses and skills training and paid training upon start date



In order to qualify for this role, it is vital that you:



* Be available from Monday through Friday

* Able to Work on Weekends (twice in a month)

* Must be eligible and able to work in Canada

* Public Transportation is Available



What is the job?



* Answer incoming calls/emails and respond to customer questions / concerns / program inquiries in a customer friendly manner

* Ensure all customer inquiries are handled accurately and professionally, per the program requirements

* Accurate data entry in consumer database per program requirements

* Friendly and professional customer service on and off the phone

* Be on time and a team player to meet the customer needs

* Meet performance metrics of productivity, quality, and attendance

* Other call center support as required

* Perform other duties as assigned



What you bring to the job?



* High School Diploma or equivalent with a minimum of one year experience in the field or in a related area focusing on customer service, sales and etc..

* Excellent communication skills in English and Spanish

* Excellent Written and Verbal in Spanish

* Proof of High School Graduate (Grade 12) with Diploma or Certification

* Ability to pass a Background Check and credit check

* Be available from Monday through Friday (Possibility - Weekends)



Stop your job search and apply today. Do you need more information? Go to our website www.manpower.ca . We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath



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