Help Desk Rep-Inbound w/ Driving

Industry

IT

Advert ID

USA_423760

Location

Hunt Valley

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD21.15/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI - 53212 Phone : 414-982-1960

ContactNumber

414-982-1960

Job Description

Manpower is currently seeking a Help Desk Representative in the Laurel, MD, area!



Pay: $21.15/Hour

Contract: 1 year

Schedule: 5AM - 1:30PM, Monday - Saturday (MUST be flexible)

Location: 14402 YORK RD

SPARKS MD 21152



Position Details:



Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems. Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective. Assist users to resolve computer related problems such as inoperative hardware or software.



Travel is required using one's personal vehicle to provide Technology Support for Customers and to support UPS Core Technology solutions, UPS Small Package, Freight and SCS locations to supporting UPS technology infrastructure. Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.



Required:



Associates Degree in Computer Science required, Bachelors preferred.

A+ Certification

Proficient/Advanced skills in: Microsoft Office Access, Word, Excel, and Outlook

Strong communication, problem solving, and decision making skills.

Ability to work with minimal supervision

Highly organized and detail oriented



Manpower is an equal opportunity employer