Customer Service Representative

Industry

Call Center and Customer Service

Advert ID

USA_438463

Location

Austin

Job Type

Contract

Hours

Full-Time

Salary Range

USD15.00-16/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI - 53212 Phone : 414-982-1960

ContactNumber

414-982-1960

Job Description

We are looking for an energetic Customer Service Representative to join our team!

Full time 40 hours/week

$15/hour



Responsibilites:

-Provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions.

-Assists with problem resolution, as needed.

-Responds to phone inquiries in a prompt, courteous and concise manner.

-Documents all encounters in clear and concise online logs.

-Transfers callers to other Call Center units as needed.

-Meets individual performance standards.

-Performs other duties as may be assigned by management. Attains and maintains strict required attendance and performance metrics.



Qualifications:

-Highschool diploma

-At least 6 months of customer service experience

-Capable of building rapport with customers