Urgent Hiring: Bilingual Customer Service Rep

Industry

Call Center and Customer Service

Advert ID

USA_445534

Location

South Miami

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD11.00/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI - 53212 Phone : 414-982-1960

ContactNumber

414-982-1960

Job Description

Manpower has immediate opening for Customer Service Representative in Cutler Bay, FL.

What's in it for you?

· 11:00 am - 10:00 pm (Training M-F 8:00 am - 5:00 pm )

· $11.00 per hour

· 12 months temp-to-perm

What is the job?

* Provides front line, direct contact with customers when filing claims over the phone.

* Informs customers of the organization's products and/or services.



Primary Job Accountabilities/Responsibilities

* Files claims by collecting pertinent information from customers.

* Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.

* Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.

* Processes and determines coverage by reviewing forms and other applicable records.

* Maintains professionalism and effectively interacts with all contacts, both internal and external.

* Maintains department quality standards and performs job duties as directed by supervisor.

What you bring to the job?

* Minimum of 6 months' Spanish customer service experience

* High School Diploma or GED

* Ability to pass the drug test and background check

Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact our recruiters at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath