Bilingual Customer Service

Industry

Call Center and Customer Service

Advert ID

USA_453378

Location

Tempe

Job Type

Contract

Hours

Full-Time

Salary Range

USD13.00-14/hr

No. of Openings

1

Branch Information

Phoenix, AZ - East - (USA) 1349 West Chandler Boulevard Suite 200 AZ Chandler , AZ - 85224 Phone : 480-824-7976

ContactNumber

480-824-7976

Job Description

Position: Bilingual Customer Service

Location: Tempe

Pay: $13.00 to $14.00 hourly

Length: Potential Temp to Hire



Shift hours: Will be assigned AFTER training but will be start time between 11:00 AM and 2:00 PM.

Schedule: As they are 7 days a week, must be flexible to work a Saturday or Sunday and have a day off during the week. They try to keep days off consecutive, but cannot guarantee it.



Training Hours: Training:One week in classroom and one week nesting before they are on the phones solo.

Training will be either 8:00 AM to 4:30 PM or 7:00 AM to 3:30 PM



Must have a updated resume



20 positions to start in February

Job Duties: Responds to telephone inquiries and complaints using standard scripts and procedures

Gathers information, researches/resolves inquiries and logs customer calls

Communicates appropriate options for resolution in a timely manner

Informs customers about services available and assesses customer needs

Prepares standard reports to track workload, response time and quality of input



Required: Background