Claims Advisor



Advert ID


Valid City, State or Zip Code


Job Type




Salary Range

Up to CAD25.94/hr

No. of Openings


Branch Information

Manpower Canada - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON M2N 6K1

Branch Phone Number


Job Description

Manpower is partnered with a leading insurance company in search of a claims advisor for their Vancouver Office.

In this role, you will be responsible for investigating, evaluating, negotiating and settling recovery opportunities while exercising good economic judgment. You are an excellent negotiator, who is knowledgeable in recovery under contract and tort, and who is familiar with litigation and alternative dispute resolution processes. You should be able to facilitate the resolution of files in dispute following the company's philosophy on claims handling. Additionally, you are responsible for a number of analysis and assessment functions with regards to liability, quantum, coverage, and anticipated recovery.

Pay rate: $25.94 per hour

6 month contract, with potential for extension/hire


* handling files that have been referred to the recovery unit from internal adjusters that have potential recovery opportunities, either from a third party or a party with who had a contractual obligation to the organization and/or National Home Warranty

* directing adjusters to undertake investigations to establish the validity of the recovery potential

* analyzing the liability, quantum and the financial status of parties involved to determine the anticipated recovery

* negotiating settlement, using the most effective means, with the involved parties to ensure recovery or payment reflective of our exposure/risk while ensuring delivery of superior customer service to all stakeholders

* referring files, where appropriate, to legal counsel and directing legal counsel on litigation strategies

* attending settlement conferences, mediations, pre-trials and trials

* maintaining the recovery database and claims financial records through the process of recording claims, maintaining adequate reserves, prompt expense payments, and accurate closing of recovery files

* providing support to the recovery unit, including assisting other members in the recovery team, when necessary

* responsible for controlling external expenses

Experience / Skills Required: Do I have what it takes?

* preferred experience in handling recovery files

* preferred 3-5 years claims experience in handling personal &/or commercial claims or surety.

* general knowledge of the warranty/property insurance processes

* preferred general knowledge of construction industry and practices and/or surety

* preferred experience in litigation and dealing with counsel and legal processes and proceedings related to collections and subrogation