IT Technician

Industry

IT

Advert ID

USA/416011

Valid City, State or Zip Code

Augusta-Richmond County,Lexington,Aiken,Augusta

Job Type

Temporary

Hours

Full-Time

Salary Range

20.0 - 25.0 HOURLY

No. of Openings

1

Branch Information

Aiken, SC - (USA) 152 Rudy Mason Parkway, NE SC Aiken , SC 29801

Branch Phone Number

803-642-0750

Job Description

Job requirements

•Respond to systems, applications, hardware, and other user issues by investigating problems and taking corrective actions.
•Serve as first point of contact for all IT issues.
•Assist with general Automation and IT department needs and assume new responsibilities when needed
•Install/configure new desktop workstations and laptops with Windows OS installation and data migrations
•Order needed parts and supplies
•Provide telephone and in-person support for desktops, laptops, Microsoft Office, Microsoft and Apple Based Operating Systems
•Responsible for addressing and resolving any IT inquiries, problems and request.
•Coordinate with external vendors for managed services
•Tracking of service requests/incidents by entering data into service desk system and ensuring response and resolve times are within SLA guidelines
•Experience with Microsoft Windows OS 10 and 7
•Liaise with Corporate IT on strategy and planning

Basic qualifications

•A minimum of 1-2 years in an IT support environment preferred.
•Associate degree
•A+ certification
•Network+ certification
•Good working knowledge of PC’s, laptops, printer, and monitors
•Working knowledge of networks
•Tact, diplomacy, and patience when dealing with clients/users.
•Working knowledge of SharePoint and Office 365
•Working knowledge of Active Directory
•Ability to meet deadlines and manage stress effectively in high-pressure situations
•Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience
•Strong sense of discretion and confidentiality required
•Valid Photo ID or Driver’s License
•Experience in the manufacturing atmosphere preferred

Basic qualifications

•A minimum of 1-2 years in an IT support environment preferred.
•Associate degree
•A+ certification
•Network+ certification
•Good working knowledge of PC’s, laptops, printer, and monitors
•Working knowledge of networks
•Tact, diplomacy, and patience when dealing with clients/users.
•Working knowledge of SharePoint and Office 365
•Working knowledge of Active Directory
•Ability to meet deadlines and manage stress effectively in high-pressure situations
•Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience
•Strong sense of discretion and confidentiality required
•Valid Photo ID or Driver’s License
•Experience in the manufacturing atmosphere preferred