Customer Service Rep Positions Available $13.50/hr

Industry

Call Center and Customer Service

Advert ID

USA_471244

Location

Wilkes Barre

Job Type

Temporary

Hours

Full-Time

Salary Range

Up to USD13.5/hr

No. of Openings

1

Branch Information

Wilkes-Barre, PA - (USA) 940 Schechter Drive PA Wilkes-Barre , PA 18702

Branch Phone Number

570-825-5661

Job Description

An A+ Superior rated company located in Wilkes-Barre is currently searching for a Customer Service Representative Trainee.



Job Description:

The Customer Service Representative is responsible for communicating, over the phone, with insureds, agency personnel, claimants, providers, vendors, and any other callers with questions related to the company's products and services and new claims intake. Some of the highlights of working in the call center are:

* Answer customers' questions and if unable to answer their questions, direct them to the appropriate person

* Taking New Claims calls and entering the information using proper spelling, grammar, and punctuation

* Check voice mail, Customer Service Requests, and Policy Service Center Requests at scheduled times

* Utilize the Department Procedure Manual as appropriate





What we offer;

* No Sales!! All calls are service based

* No weekends

* We're closed all major holidays

* Excellent working hours (we operate between the hours of 8am and 7:30pm M-F)

* This position pays $13.50/hour

* This position is located in our downtown Wilkes-Barre location on the square. (You would need to acquire your own parking pass).



What you offer:

* Excellent oral and written communication skills

* Attention to detail and accuracy are essential for this role

* Proficient use of a computer

* Minimum of a high school diploma or the equivalent and previous customer service, telephone, or related experience is required



If you are interested please reach out to one of our recruiters at 570.825.5661!