Customer Service Professionals NEEDED!!

Industry

Call Center and Customer Service

Advert ID

USA_472603

Location

Durham

Job Type

Contract

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Raleigh - Durham NC Area - (USA) 430 Davis Drive Suite 100 NC Morrisville , NC 27560

Branch Phone Number

855-591-7454

Job Description

We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.



Responsibilities:

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services



Qualifications:

Previous experience in customer service, sales, or other related fields

Three years of call center experience

Preference goes to those with health-care experience (at least 1 year)

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills