Customer Service Representative


Call Center and Customer Service

Advert ID



Red Deer

Job Type




Salary Range

Based on Experience

No. of Openings


Branch Information

Calgary, AB - (CAN) 734 7th Avenue Southwest Suite 240 AB Calgary , AB T2P 3P8

Branch Phone Number


Job Description

Customer Service Representative

Manpower is currently seeking a Customer Service Representative for a contract position in Red Deer, AB.


* Respond to shopper's requests and inquiries, via telephone, email, or in-person, responding in a professional, knowledgeable, and friendly manner

* Maintain a thorough knowledge of the Centre's services, stores and locations, merchandise, and upcoming special events and promotional services

* Develop and maintain strong relationships with retailers and educate on the Centre's services

* Proactively seek opportunities to create memorable customer interactions, going above and beyond to assist customers, and provide exceptional service

* Comply with the roof access, lost and found and wheelchair/stroller sign-out procedures.

* Support the Centre's gift card program including handling cash, credit and Interact payment, and reconciling receipts

* Complete administrative tasks and conduct all service functions related to the Concierge Desk

* Assist with promotional and special events as required

* Provide gift wrapping for customers and assist with other related duties


* Experience in a similar position with exceptional customer service skills

* Intermediate skills in Microsoft Office (Excel and Word)

* Strong organizational, planning and time management skills

* Excellent oral and written communication skills

* Strong attention to detail and problem solving skills

* Ability to prioritize workload and handle competing priorities and deadlines

* Positive and friendly "Customer First" attitude

* Flexible schedule and with the ability to work at least three days per week on weekdays, weekends, and holidays

Please email your resume directly to or call 403.298.4395. Alternatively, you can view our current open positions on

Even if this one might not be the one for you, please do not hesitate to send your email to and let one of our Talents Management Consultants connect with you about our other opportunities.

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