Front Desk Admin for Resort Property in New Smyrna Beach

Industry

Hospitality and Catering

Advert ID

USA/416518

Location

New Smyrna Beach,Volusia,Oak Hill,Edgewater,Port Orange

Job Type

Permanent

Hours

Full-Time

Salary Range

10.0 - 11.0 HOURLY

No. of Openings

1

Branch Information

Daytona Beach, FL - (USA) 339 Bill France Boulevard FL Daytona , FL 32117

Branch Phone Number

386-252-1221

Job Description

Manpower, the premiere global leader in the Staffing Industry is hiring for a full-time Front Desk Admin in New Smyrna Beach

Must be able to work Tuesday-Saturday 8:30am-5:30pm
Pay Rate: $10.00-$11.00 hr DOE
Weekly Pay & Benefits!!

We are looking for a Resort Front Desk Admin to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the Hospitality Industry, we’d like to meet you.

Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities:
-Perform all check-in and check-out tasks
-Manage online and phone reservations
-Inform customers about payment methods and verify their credit card data
-Register guests collecting necessary information (like contact details and exact dates of their stay)
-Welcome guests upon their arrival and assign rooms
-Provide information about our hotel, available rooms, rates and amenities
-Respond to clients’ complaints in a timely and professional manner
-Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
-Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
-Upsell additional facilities and services, when appropriate
-Maintain updated records of bookings and payments

Requirements:
Work experience as a Resort Front Desk Admin, Receptionist or similar role
Experience with hotel reservations software
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Must have reliable transportation
Must be able to pass a Criminal Background and Drug Screen